We stayed at the Smaragdi for five days with our preteen son. The friendly staff were extremely helpful especially Virginia,Maria, and George. This is an excellent location for families as the beach is walking distance and the hotel has access to lounge chairs and umbrellas through two of the local restaurants. Hotel rooms were large with three twin beds and the bathroom was good sized. We had a balcony overlooking the pool and with a beach view. They offer breakfast which was very nice, for an extra charge. They also offer a free shuttle from the airport if you book in advance. I would definitely stay here again.