A. NON-REFUNDABLE RATES:
Full prepayment is required to confirm reservation. If cancelled or modified, 100 percent of the total cost will be charged. In case of no-show or early departure, 100 percent of the total cost will be charged.
B. FLEXIBLE RATES:
If cancelled or modified more than 21 days before date of arrival, no fee will be charged. If cancelled or modified less than 21 days before date of arrival 100 percent of the total cost will be charged. In case of no-show, 100 percent of the total cost will be charged.
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be up to 100% of their confirmed length of stay. Please contact the resort for further information.
A. NON-REFUNDABLE RATES:
Full prepayment is required to confirm reservation. Reservation’s total cost will be charged the day of the reservation.
B. FLEXIBLE RATES:
For all other reservations (flexible reservations) the hotel will pre-authorise your credit card. Pre-authorisation is just a validity check by your bank that temporarily blocks on your credit card an amount equivalent to the cost of the 2 nights. The amount will be unblocked after a certain time period (about 21 business days). Pre-authorisation is not an actual charge, the full amount will be available to you again, by your bank. Your credit card will only be charged if you have requested a Non-refundable room or if the cancellation policy has not been followed.
Please inform Smaragdi Hotel in advance of your expected arrival time for check-in. Please contact the property directly with the contact details provided in your confirmation.
– 1st child 0-2 years old stays free of charge (upon request) – 2nd child 0-2 years old is charged normally (adult rates) – Children between 2-18 years old are charged normally (adult rates) Baby cot is provided upon email request (max 1 per room) A baby cot (free of charge, for a baby under 2 years old) can be added only to room type Deluxe Room. Safety regulations strictly forbid baby cots in all other room types. You should contact directly the Hotel to confirm availability of baby cots and room size. Extra child/adult charge is 30€/per night (using existing bed) Extra child/adult is allowed only up to max room type capacity Please confirm by e mail max room type capacity
Due to traditional architecture, those with disabilities and mobility problems may have difficulty going to or from their rooms (steps). We have a limited number of rooms on ground floor appropriate for those with disabilities and mobility problems. Please contact directly the Hotel to confirm availability of these rooms. Please describe us in details your kind of disability and specific requirements (steps, doors dimensions etc) in order to be able to confirm that the above room types are suitable for you. All bookings for those with disabilities and mobility problems, must be reconfirmed by Hotel’s Reservations Department.
Guests are required to show a photo identification and the provided credit card upon check-in. Acceptable forms include a valid passport or an ID card for Greek guests. Please do not forget to bring with you the credit card that you used in order to make your reservation. Our reception desk will ask this card upon your arrival, for all Non-Refundable/Prepaid reservations.
When booking more than 4 rooms, different terms and policies and additional supplements may apply. All group bookings must be reconfirmed by Hotel’s Reservations Department.
Check in time: 15:00 pm
Check out time: 11:00 am
